Missed-call recovery
Never lose a lead from a missed call.
Example workflow
Missed → AI SMS in 30s → reply books → no reply, 24h follow-up.
Use Case · AI Workflow Automation
Every conversation triggers the next action.
Sonaira Flow turns signals from any communication channel into AI-driven workflows that act on your CRM, calendar, helpdesk, or any custom system.
Workflow · running
Trigger
New voicemail
AI · classify
Intent + sentiment
Reply
Templated SMS
Book
Calendar slot
Sync CRM
HubSpot
1,248
runs today
99.4%
success
< 1d
to ship
By the numbers
120+
Flow templates
Shipped
Any
MCP tools
Universal
< 1 day
Time to ship
Per flow
Built-in
Audit + retries
Per step
The idea
Conversations should trigger work - automatically.
Event-driven
Any signal can fire a flow - call, SMS, intent, sentiment.
MCP-native
Call any tool with no glue code.
AI decides
Let AI pick the next step based on context.
How it works
From signal to system, automatically.
- Step 01Trigger
Any communication signal can fire a flow.
- Step 02Decide
Conditions, branches, AI judgement.
- Step 03Act
MCP tools update CRM, book, notify, write.
- Step 04Close the loop
Outcomes feed back to dashboards and next flows.
Automation
Replace integration projects with one platform.
Flow templates
120+
Shipped
MCP tools
Any
Universal
Time to ship
< 1 day
Per flow
Audit + retries
Built-in
Per step
Capabilities
What you can automate.
Event triggers
Inbound, outbound, missed, sentiment shift, AI summary.
CRM updates
Create, log, update across HubSpot, Salesforce, custom.
Booking + scheduling
Real calendars, real bookings, no humans.
Notifications
Slack, Teams, SMS, email when signals fire.
Custom APIs
Any HTTP endpoint with retries + audit.
AI next-step
Let AI decide based on summary + intent.
Old vs. new
Why teams switch to AI Workflow Automation.
Legacy stack
With Sonaira
- Siloed tools wired with brittle ZapsOne platform - voice, messaging, AI, workflow
- Months of carrier and vendor procurementProvisioned in minutes on Tier-1 infrastructure
- AI bolted on after the factAI-native from the carrier layer up
- Reports lag the business by weeksReal-time analytics on every conversation
In practice
Flows shipped fast.
Demo-to-CRM
Sales gets context, not just an invite.
Example workflow
AI books → CRM record → AE pinged with summary → reminder SMS 1h before.
Post-service NPS
Automate NPS, reviews, and upsells.
Example workflow
Service done → 24h NPS → 5★ review request → low → escalate.
"AI Workflow Automation replaced three vendors for us - and we ship customer experiences in days instead of quarters."
3.2×
Faster to deploy
Plays nice with your stack
SalesforceHubSpotZendeskIntercomSlackMicrosoft TeamsGoogle WorkspaceTwilioStripeNotionZapierMCP
Related products
Built into these Sonaira products.
FAQ
Questions, answered.
- Sonaira Flow turns signals from any communication channel into AI-driven workflows that act on your CRM, calendar, helpdesk, or any custom system.
Stop forwarding emails between systems.
Let conversations trigger the work - automatically, accurately, and at scale.