Missed-call recovery
Never lose a lead from an unanswered phone.
Example workflow
Missed call → AI SMS in 30s → reply books → no reply, follow up 24h.
Product · Sonaira Flow
Turn every conversation into the next best action.
Sonaira Flow is the automation layer - event-driven workflows that fire on any signal and call any tool over MCP.
Flow · workflow canvas
Trigger
Missed call
Decide
AI: intent?
CRM
HubSpot · upsert
SMS reply
Templated · 30s
Close loop
→ Insights
1,248
runs today
99.4%
success
< 1d
to ship
By the numbers
120+
Flow templates
Shipped
Bring any
MCP servers
Universal
< 1 day
Time to ship
Per flow
Built-in
Retries + audit
Per step
The idea
If a conversation should trigger something - Flow ships it.
Event-driven
Any call, SMS, intent, or sentiment shift fires a flow.
MCP-native
Call any tool with no glue code - CRMs, calendars, custom APIs.
Branch + decide
Conditions, splits, and AI-decided routes shape outcomes.
How it works
From signal to system, automatically.
- Step 01Trigger
Inbound, outbound, missed, completed, AI-detected.
- Step 02Decide
Conditions and AI judgement choose the path.
- Step 03Act
Call MCP tools, send messages, book meetings, write records.
- Step 04Close the loop
Outcomes flow back to dashboards and next-flow triggers.
Capabilities
What you can automate.
Event triggers
Inbound, outbound, missed-call, sentiment-shift, AI summary.
CRM updates
Create, log, update across HubSpot, Salesforce, custom.
Booking + scheduling
Real calendars, real bookings, no human in the loop.
Notifications
Slack, Teams, SMS, email when key signals fire.
Custom APIs
Any HTTP endpoint, with retries and audit trails.
AI next-step
Let AI decide the next action based on summary + intent.
Old vs. new
Why teams switch to Sonaira Flow.
Legacy stack
With Sonaira
- Siloed tools wired with brittle ZapsOne platform - voice, messaging, AI, workflow
- Months of carrier and vendor procurementProvisioned in minutes on Tier-1 infrastructure
- AI bolted on after the factAI-native from the carrier layer up
- Reports lag the business by weeksReal-time analytics on every conversation
In practice
Flow in production.
Demo-to-CRM
Sales gets context, not just a calendar invite.
Example workflow
AI books demo → CRM record → AE pinged with intent summary → reminder SMS 1h before.
Service follow-ups
Automate NPS, repeat bookings, and upsells.
Example workflow
Service done → 24h NPS → 5★ → review request → low → escalate.
"Sonaira Flow replaced three vendors for us - and we ship customer experiences in days instead of quarters."
3.2×
Faster to deploy
Plays nice with your stack
SalesforceHubSpotZendeskIntercomSlackMicrosoft TeamsGoogle WorkspaceTwilioStripeNotionZapierMCP
Related products
Built into these Sonaira products.
FAQ
Questions, answered.
- Sonaira Flow is the automation layer - event-driven workflows that fire on any signal and call any tool over MCP.
Stop forwarding emails between systems.
Let conversations trigger the work - automatically, accurately, and at scale.