SonAIra
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Pricing

Simple, scalable pricing for AI-powered communication.

Choose the right SonAIra package for your business - from cloud phones and PBX to omni-channel communication, AI agents, automation, and enterprise intelligence.

Replace disconnected tools. Lower total cost. Power every customer conversation with AI.

Flexible plans. 3-year price locks available. Built for growing teams and enterprise operations.

Plans

Pick the layer that fits your team today.

Five clean tiers, all upgradable. Toggle billing to see your effective rate.

SonAIra Voice Essentials

Businesses that need a modern cloud phone system.

$17/ user / mo
3-year price lock
Start with Voice
  • Cloud PBX
  • Business phone numbers
  • Desk phones and softphones
  • Call routing
  • Ring groups
  • IVR / call menu
  • Voicemail
  • Voicemail notifications
  • Basic analytics
  • Standard support
Most Popular
SonAIra Voice AI Pro

Teams that want phones plus AI-powered productivity.

$32/ user / mo
3-year price lock
Explore Voice AI Pro

Everything in Voice Essentials, plus:

  • Call recording
  • Call transcription
  • AI-generated call summaries
  • Voicemail transcription
  • Shared SMS inbox
  • Smart follow-up prompts
  • CRM integrations
  • Advanced dashboards
  • Included AI credits
SonAIra CX Cloud

Businesses managing customer conversations across multiple channels.

$55/ user / mo
3-year price lock
Build Your CX Cloud

Everything in Voice AI Pro, plus:

  • Voice, SMS, chat, and email
  • Omni-channel inbox
  • Unified customer conversation history
  • Contact center queues
  • Smart routing
  • Missed-call recovery
  • Human handoff
  • Response-time tracking
  • Workflow automation starter pack
SonAIra Contact Center + Automation

Support, sales, contact centers, dispatch, and high-volume teams.

$79/ agent / mo
3-year price lock
Modernize Your Contact Center

Everything in CX Cloud, plus:

  • Advanced call queues
  • Supervisor dashboards
  • Call monitoring
  • AI call scoring
  • QA insights
  • Outbound campaigns
  • Agent performance analytics
  • Advanced workflow automation
  • AI-assisted routing
  • Advanced reporting
SonAIra Enterprise Intelligence

Large teams, multi-location businesses, and advanced AI workflows.

Custom
Volume-based pricing
Talk to Enterprise Sales
  • Full SonAIra platform
  • Advanced AI agents
  • Custom workflows
  • MCP integrations
  • Premium analytics
  • SSO and advanced permissions
  • Compliance support
  • Dedicated success manager
  • Custom SLA
  • Enterprise onboarding
  • Volume-based usage pricing

Platform add-ons

Add intelligence where you need it.

Customize SonAIra with AI agents, automation, analytics, compliance, and workflow tools built around your business.

SonAIra Agents

AI voice and chat agents for inbound calls, outbound follow-up, FAQs, routing, scheduling, and lead qualification.

Starting at $299/month per AI agent

SonAIra Flow

AI-powered workflows, CRM updates, task creation, MCP integrations, and automated follow-ups.

Starting at $299/month

SonAIra Insights

Advanced dashboards, reporting, sentiment analysis, call scoring, performance tracking, and customer intelligence.

Available as plan add-on

SonAIra QA

AI call scoring, coaching insights, quality assurance, compliance visibility, and agent performance reviews.

Available for contact center teams

SonAIra AI Agents

AI workers, priced per deployment.

Deploy AI voice and chat agents that answer calls, qualify leads, book appointments, recover missed conversations, and run multi-step workflows - 24/7, in any language, across every channel.

AI Agent Starter
$299/month per agent

Best for small teams testing AI on one channel.

  • Website chat agent
  • After-hours FAQ
  • Missed-call recovery
  • Lead capture & routing
  • Up to 500 conversations / mo
Most deployed
AI Agent Pro
$799/month per agent

Best for growing teams running voice + chat with CRM workflows.

  • Inbound AI voice agent
  • Outbound follow-up campaigns
  • Appointment scheduling
  • Lead qualification & scoring
  • CRM updates & handoff
  • Up to 3,000 conversations / mo
AI Agent Enterprise
Customvolume-based

Best for multi-location, regulated, or high-volume operations.

  • High-volume voice agents
  • Multi-language deployments
  • Dedicated knowledge base
  • Custom workflows & MCP
  • Compliance & audit logging
  • Unlimited conversations

What SonAIra Agents do

One platform. Dozens of jobs.

AI Receptionist

Answer every call instantly, route by intent, capture caller details, and escalate to a human when needed.

Appointment Booking

Check live availability, book, reschedule, and send confirmations across SMS, email, and voice.

Lead Qualification

Ask scoring questions, validate fit, and push qualified leads straight to your CRM with a full summary.

Missed-Call Recovery

Auto-text every missed call within seconds, recover the conversation, and convert lost leads.

Omni-Channel Chat

One agent across website, SMS, WhatsApp, and social - with shared memory of the customer.

Outbound Campaigns

Run AI-powered outbound for review requests, renewals, no-show recovery, and re-engagement.

Multi-Language

Native support for English, Spanish, French, Portuguese, and more - switch mid-conversation.

Knowledge Base

Trained on your docs, FAQs, pricing, and policies - grounded answers with citations.

Compliance & QA

Disclosures, opt-outs, recording consent, and full audit logs for regulated industries.

Per-agent platform fee

A flat monthly fee per deployed AI agent covers configuration, hosting, model routing, knowledge base, dashboards, and ongoing tuning.

AI usage on top

AI voice minutes and chat conversations are billed via AI credits - included monthly with most plans, then transparent per-minute and per-conversation rates.

Volume = lower rates

Higher-volume deployments unlock committed-usage pricing, dedicated capacity, and 3-year locked rates - designed to scale without surprise bills.

Deploy in days, not quarters

  1. Day 1Connect your phone numbers, CRM, calendar, and knowledge sources.
  2. Day 2–3Configure the agent persona, scripts, escalation rules, and test calls.
  3. Day 4–7Pilot on a subset of traffic, review transcripts, tune intents, and approve.
  4. Day 7+Go live across voice, chat, and SMS - with live dashboards from minute one.

Why teams deploy SonAIra Agents

24/7
Always-on coverage
<2 sec
Average answer time
60–80%
Calls fully resolved by AI
30–50%
Lower cost per conversation

AI credits

AI usage that scales with you.

Every SonAIra plan can include AI credits that power transcription, summaries, AI agents, sentiment analysis, workflow automation, and intelligent customer interactions.

What AI credits power

  • AI call summaries
  • Transcription
  • Sentiment analysis
  • AI voice agents
  • AI chat agents
  • Workflow automation
  • Knowledge base queries
  • CRM-ready notes
  • AI follow-up messages
  • AI quality scoring

Infrastructure

Built on reliable communication infrastructure.

SonAIra is powered by carrier-grade communication infrastructure, giving your business reliable voice, SMS, toll-free, routing, and number management.

Local numbers
Toll-free numbers
Voice minutes
SMS / MMS
SIP connectivity
High-volume voice traffic
International calling
AI voice minutes

Standard business usage may be included with eligible plans. High-volume usage, toll-free traffic, SMS campaigns, and AI voice minutes are priced based on volume.

Request Usage Pricing

Cost comparison

See how much you could save by switching to SonAIra.

Most businesses are already paying for separate tools - phones, SMS, call recording, contact center, chat, analytics, AI tools, and workflow automation. SonAIra brings them together into one intelligent platform.

Traditional stack
SonAIra
Separate phone system
Cloud PBX included
Separate SMS platform
Messaging included
Separate chatbot
AI agents available
Separate call recording
Recording and transcription available
Separate analytics
Dashboards and insights built in
Manual follow-up
AI-powered workflows
Multiple vendors
One AI Communication Cloud

Free Communication Audit

Not sure what you need?

We'll review how your business handles calls, texts, missed leads, follow-ups, and AI opportunities - then show you where SonAIra can improve performance and reduce costs.

Run a Free Communication Audit
  • Call handling review
  • Missed-call risk
  • Funnel and follow-up gaps
  • AI automation opportunities
  • Customer experience recommendations
  • Estimated revenue impact

Implementation

Launch with confidence.

Our team helps you migrate, configure, train, and launch SonAIra with minimal disruption.

Phone number migration
PBX setup
Desk phone deployment
Call flow design
AI agent configuration
CRM and workflow integrations
Team training
Go-live support

Implementation fees may vary by business size, complexity, integrations, and deployment scope.

Enterprise

Enterprise pricing for complex communication environments.

For larger organizations, SonAIra offers custom pricing based on seats, usage, AI workflows, integrations, compliance needs, support requirements, and contract term.

Enterprise benefits

  • Volume discounts
  • 3-year price locks
  • Custom AI packages
  • Dedicated success manager
  • Custom onboarding
  • Advanced security
  • Custom SLAs
  • Partner and multi-location pricing

Build & checkout

Configure your package and go live in minutes.

Mix seats, AI agents, numbers, and usage. Pay by card or wire/ACH invoice - your onboarding call is scheduled the moment you're done.

Step 1 of 5Plan & seats

Pick your plans & seats.

Mix any combination - most teams start with Voice AI Pro plus a few CX Cloud seats for shared inbox.

Contract term
Voice Essentials
Modern cloud phones.
$17
/seat/mo
Voice AI Pro
Phones + AI assist.
$32
/seat/mo
CX Cloud
Omni-channel inbox.
$55
/seat/mo
Contact Center
Enterprise CC + AI.
$79
/seat/mo

FAQ

Common pricing questions.

What is included in each SonAIra plan?
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Each plan includes a different combination of voice, messaging, AI, automation, analytics, and support. Higher tiers include more advanced communication and AI capabilities.

Do you offer annual or multi-year discounts?
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Yes. Annual and 3-year agreements are available, with the best pricing and price-lock options typically available on 3-year contracts.

Are AI agents included?
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AI capabilities are included in select plans, and AI agents can be added based on your use case and volume.

How does AI usage pricing work?
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AI usage is powered by AI credits. Credits are used for transcription, summaries, AI agents, workflows, sentiment, and automation.

Can SonAIra replace our current phone system?
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Yes. SonAIra Voice includes cloud PBX, business phones, routing, IVR, voicemail, recording, and more.

Can SonAIra replace our contact center?
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Yes. SonAIra Contact Center + Automation includes queues, routing, monitoring, reporting, QA, AI assist, and omni-channel support.

Can we keep our existing phone numbers?
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Yes. SonAIra can help port existing phone numbers and manage local, toll-free, and SMS-enabled numbers.

Do you support multi-location businesses?
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Yes. SonAIra is built for multi-location companies, centralized teams, franchises, hospitality groups, healthcare groups, and enterprise deployments.

Is pricing usage-based or seat-based?
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SonAIra uses a hybrid model: seat-based platform pricing, plus usage-based pricing for voice, SMS, AI credits, AI voice minutes, and high-volume traffic where applicable.

Can we get a custom quote?
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Yes. For larger teams, high-volume usage, or complex workflows, SonAIra will build a custom plan.

Ready to build your AI Communication Stack?

SonAIra helps your business replace disconnected communication tools with one intelligent cloud built for voice, messaging, AI agents, automation, analytics, and scale.