Franchise networks
Roll out modern phones across every franchisee.
Example workflow
Per-site DIDs → central scripts → local AI → HQ reports across all locations.
Use Case · Multi-Location
One platform across every location.
Sonaira gives multi-location and multi-brand businesses local numbers, central control, AI everywhere, and unified reporting - without the IT overhead.
Locations · routing
Central inbox
Austin
142 calls
Denver
86 calls
Miami
204 calls
Seattle
58 calls
Boston
119 calls
Phoenix
73 calls
By the numbers
1,000+
Locations supported
Single tenant
1 day
Onboard time
Per site
All rules
Central control
Inheritable
Yes
Live benchmarking
Cross-site
The idea
Run every location like your best location.
Local presence
Local numbers, local SMS, local hours - for every site.
Central control
Routing, scripts, and AI behavior managed from HQ.
Unified reporting
Compare locations on every metric, live.
How it works
From scattered phones to one network.
- Step 01Provision
Local DIDs and AI agents per location, in minutes.
- Step 02Standardize
Central scripts, brand voice, and routing applied to all.
- Step 03Localize
Each site keeps local hours, language, and offers.
- Step 04Measure
Compare locations live - find what works, replicate it.
Scale
Built for hundreds of locations, not just one HQ.
Locations supported
1,000+
Single tenant
Onboard time
1 day
Per site
Central control
All rules
Inheritable
Live benchmarking
Yes
Cross-site
Capabilities
Multi-location features.
Local DIDs per site
Customers see a local number for their location.
Inherited rules
Central rules with per-site overrides.
AI per site
Each site gets its own AI agent + brand voice.
Local hours + holidays
Per-site schedules and overflow.
Cross-site reporting
Benchmark sites on calls, CSAT, conversion.
Role-based access
HQ sees all; site managers see their site.
Old vs. new
Why teams switch to Multi-Location Communication.
Legacy stack
With Sonaira
- Siloed tools wired with brittle ZapsOne platform - voice, messaging, AI, workflow
- Months of carrier and vendor procurementProvisioned in minutes on Tier-1 infrastructure
- AI bolted on after the factAI-native from the carrier layer up
- Reports lag the business by weeksReal-time analytics on every conversation
In practice
Multi-location in production.
Multi-brand hospitality
Different brand voice per property, one platform.
Example workflow
Per-brand AI voice → unified back-end → cross-property booking signals.
Healthcare networks
Local clinic numbers, central appointment booking.
Example workflow
Per-clinic DIDs → AI books across network → routes overflow → compliance enforced.
"Multi-Location Communication replaced three vendors for us - and we ship customer experiences in days instead of quarters."
3.2×
Faster to deploy
Plays nice with your stack
SalesforceHubSpotZendeskIntercomSlackMicrosoft TeamsGoogle WorkspaceTwilioStripeNotionZapierMCP
Related products
Built into these Sonaira products.
FAQ
Questions, answered.
- Sonaira gives multi-location and multi-brand businesses local numbers, central control, AI everywhere, and unified reporting - without the IT overhead.
Run every location like your flagship.
Local presence, central control, AI everywhere - and the reporting to prove it works.