Healthcare
HIPAA-covered conversations, PHI redaction, BAA available.
Example workflow
Patient calls clinic → PHI auto-redacted from summary → BAA covers storage → audit log retained.
Platform · Security & Reliability
Built for the teams who can't afford a breach.
Sonaira is designed for regulated industries - encrypted in transit and at rest, role-based, audited end-to-end, and certified by the standards your security team already knows.
Data
Identity
Network
Compliance
The idea
Security is the default, not an upgrade.
Compliance built-in
SOC 2 Type II, HIPAA, PCI-DSS, GDPR, ISO 27001 - already in place.
Identity-first
SSO, SCIM, role-based access, and granular permissions across every team.
Audited everything
Immutable audit trail for every call, message, change, and admin action.
How it works
Four concentric layers of protection.
- Step 01Data
Encrypted in transit (TLS 1.3) and at rest (AES-256). Per-tenant isolation.
- Step 02Identity
SSO, SAML, SCIM, MFA, and granular RBAC across every surface.
- Step 03Network
Private VPC, DDoS protection, WAF, and continuous threat monitoring.
- Step 04Compliance
Annual audits, BAA available, data residency in EU/UK/US/APAC.
Compliance
Built to satisfy the strictest auditors.
SOC 2 Type IIHIPAAPCI-DSSGDPRISO 27001CCPA
Compliance matrix
Frameworks meet controls.
| Control | SOC 2 II | HIPAA | GDPR | PCI DSS | ISO 27001 |
|---|---|---|---|---|---|
| Encryption | |||||
| Access | · | ||||
| Audit logs | |||||
| Data residency | · | · | |||
| Incident resp. | · | ||||
| Pen-test | · | · |
Capabilities
What's covered.
Encryption everywhere
TLS 1.3 in transit, AES-256 at rest, per-tenant keys available.
PII redaction
Auto-redact credit cards, SSNs, and PHI from transcripts and summaries.
Real-time monitoring
24/7 SOC with anomaly detection and incident response.
Data residency
Pin data to EU, UK, US, or APAC regions to meet local rules.
Incident transparency
Public status page, post-mortems, and customer notifications.
BYO-encryption keys
Bring your own KMS keys for the strictest deployments.
In practice
Trusted by regulated industries.
Financial services
PCI-DSS for payment-adjacent calls and secure recording.
Example workflow
Caller shares card → numbers redacted from recording → PCI-compliant storage → access logged.
Multi-tenant agencies
Isolate clients with tenant-scoped data and RBAC.
Example workflow
Agency runs 40 client tenants → each isolated → admin RBAC per tenant → SSO across the org.
Related products
Built into these Sonaira products.
By the numbers
Built for the most regulated rooms.
SOC 2 II
+ HIPAA, GDPR, PCI
Independent audits and signed BAAs available.
99.99%
Platform SLA
Multi-region, active-active, automatic failover.
AES-256
+ TLS 1.3
Encryption at rest and in transit, end-to-end.
4
Data residencies
US, EU, UK, APAC - data stays in the region you choose.
Questions, answered
How Security & Reliability work.
Choose US, EU, UK, or APAC residency at provisioning. Customer data, recordings, and transcripts never leave the region you select.
Pass procurement on the first try.
Bring Sonaira to your security and compliance teams - the answers are already documented.