HVAC + plumbing
Capture every quote call without a receptionist.
Example workflow
Call → AI books estimate → dispatch software → tech routed → review SMS.
Industry · Home Services
Every quote call, captured and dispatched.
Sonaira helps home services companies capture every inbound call, dispatch jobs faster, and turn customers into 5-star reviewers.
Dispatch · live board
Open jobs
18
Techs out
9
Avg ETA
38m
HVAC repair
J-2418 · Marco
1:42pm
Plumbing - leak
J-2419 · Dispatching
ASAP
Electrical inspect
J-2420 · Priya
3:00pm
Auto-SMS: "Marco arriving in ~12 min. Reply STATUS for live tracking."
By the numbers
+44%
Capture rate
vs baseline
22%
After-hours wins
Of jobs
+3.2x
Review velocity
Auto-request
+18%
Avg revenue / lead
Better qualification
The idea
Miss a call, lose a job.
Capture every quote
AI answers and books estimates 24/7 - even when techs are on the road.
Smart dispatching
Books to the right tech based on skill, area, and time.
Review capture
Post-job SMS captures 5-star reviews automatically.
How it works
From quote call to 5-star review.
- Step 01Answer
AI picks up every quote call, even during jobs.
- Step 02Qualify
AI gathers job details and books an estimate.
- Step 03Dispatch
Job lands in your dispatch software with full context.
- Step 04Review
Post-job SMS asks for a review - auto-routes 5-stars.
Impact
Capture more jobs. Earn more reviews.
Capture rate
+44%
vs baseline
After-hours wins
22%
Of jobs
Review velocity
+3.2x
Auto-request
Avg revenue / lead
+18%
Better qualification
Capabilities
Home services features.
Quote agent
AI takes job details and books estimates.
Dispatch integration
Books into ServiceTitan, Jobber, Housecall Pro.
Customer SMS
Confirmations, tech ETAs, post-job updates.
Review automation
Capture and route 5-star reviews.
Missed-call recovery
Recover jobs from missed calls automatically.
Per-tech analytics
Track conversion, revenue, CSAT per tech.
Old vs. new
Why teams switch to Home Services.
Legacy stack
With Sonaira
- Siloed tools wired with brittle ZapsOne platform - voice, messaging, AI, workflow
- Months of carrier and vendor procurementProvisioned in minutes on Tier-1 infrastructure
- AI bolted on after the factAI-native from the carrier layer up
- Reports lag the business by weeksReal-time analytics on every conversation
In practice
Home services in production.
Multi-truck operations
Dispatch efficiently across a fleet.
Example workflow
Job booked → smart dispatch by area → tech ETA SMS → on-the-way.
Seasonal spikes
Handle storm-season overflow without hiring.
Example workflow
Spike → AI handles overflow → triages emergency → dispatches by priority.
"Home Services replaced three vendors for us - and we ship customer experiences in days instead of quarters."
3.2×
Faster to deploy
Plays nice with your stack
SalesforceHubSpotZendeskIntercomSlackMicrosoft TeamsGoogle WorkspaceTwilioStripeNotionZapierMCP
Related products
Built into these Sonaira products.
FAQ
Questions, answered.
- Sonaira helps home services companies capture every inbound call, dispatch jobs faster, and turn customers into 5-star reviewers.
Stop losing jobs to missed calls.
AI answers, books, and dispatches - and earns 5-star reviews on every job.