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A customer service professional listening attentively to a caller in a welcoming modern office

SONAIRA CX SUITE

AI call-center automation.
A more human experience.

Answer more calls. Capture more opportunities. Give your team more time for the customers who need them.

SonAIra CX brings AI voice agents, business phones and your people into one connected customer-service platform.

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After-hours answeringHuman handoffConnected workflows

Your calls

Answered, understood, routed

Your AI

Configured around your business

Your people

Connected when it matters

THE CALL IS ONLY THE BEGINNING

Turn “we missed your call”
into “here’s what happens next.”

A ringing phone can be a new project, a customer who needs help or a relationship worth keeping. Give each conversation somewhere to go.

Be there after hours.

Give callers an answer when the office is closed. Capture their needs and give your team a clear next step.

More inquiries kept in motion

Give your people time back.

Let AI greet, gather details and handle configured routine questions. Keep people focused on the conversations that need them.

Less repetitive front-desk work

Keep the whole conversation.

Bring business calls, SMS, chat and email together so your team can respond with context, not disconnected fragments.

A more connected customer experience

PICTURE YOUR NEXT CUSTOMER CALL

From the first hello
to the next right step.

Home improvementFictional example

CUSTOMER

“I'd like an estimate for new windows. Do you serve my area?”

SONAIRA AI

“I can help with that. What is your ZIP code, and how many windows are you considering?”

Estimate request captured

Service area, project details and preferred callback time

  1. 01Customer reaches out

    A call arrives during the day, a busy period or after hours.

  2. 02AI understands and assists

    Capture needs, answer configured questions and follow your rules.

  3. 03Your team moves it forward

    Route the conversation or prepare a follow-up with the details intact.

An after-hours inquiry becomes a qualified request your sales team can follow up on.

Illustrative conversations, not live calls. Actions depend on your configured workflows, integrations and team availability.

MORE THAN A VOICE BOT

One platform.
Not another disconnected tool.

A phone call becomes a text follow-up. A chat needs a human. An inquiry needs a workflow. CX connects the channels and the people behind your customer experience.

Workflows & automation

Follow-up, routing and next steps

API & MCP architecture

Connect your business systems

Business phones & teams

Keep human communication central

Configured controls

Access, privacy and escalation

Explore SonAIra CX Suite

Calls

SMS

Chat

Email

SonAIra CX

One shared conversation. One clear next step.

AI answers & assists

People connect & resolve

Connected channels. AI and humans working together.

BUILT AROUND YOUR BUSINESS

Your call flow. A clear path to launch.

01

Map the opportunity

Review call types, busy periods, missed inquiries and where AI can help your team.

02

Configure the experience

Define knowledge, voice, routing, integrations and when a person should step in.

03

Test, launch, refine

Validate real scenarios before launch, then review conversations and improve your setup.

STRAIGHT ANSWERS

Before your first conversation.

Your next call could be
your next opportunity.

Let’s map what better answering, smarter routing and connected follow-up could mean for your business.

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Start with a conversation. No payment required to submit your needs.

View CX pricing